Last year, Google introduced an exclusive feature for Pixel devices called “Hold for Me” that can alert you when a business finally picks up your call. However, that function has been temporarily disabled on the Pixel 6 due to a bug in the December update, XDA Developers has reported. Pixel 6 owners may also lose the Call Screening tool that stops robocallers from ringing your phone, Google said in a community post.
“In light of a bug in the December Android update, we are disabling Hold For Me and Call Screening on Pixel 6 devices running on the Android S December QPR release,” the company wrote. The issue only affects Pixel 6 phones with the latest December 2021 security update, and not any older devices. If you haven’t yet received the update, you should continue to have access to those features.
Hold for Me started as a US exclusive feature but was recently expanded to Canada, as XDA Developers noted. It uses Google’s Duplex technology AI to detect when a real person comes on the line to take your call, sparing you the pain of listening to looped elevator music or pre-recorded messages. Google’s Call Screening tech also uses Duplex AI tech, which launched with the promise of automatically making restaurant reservations for you.
