Customers remained loyal to their network despite the Mobile Number Portability (MNP) commercial launch last September 30, with Globe cornering the network of choice if they do decide to move. This proves that the company’s unwavering efforts to provide care for its stakeholders, the massive network upgrades and expansion, and the relevant offers across the Globe Group are well-appreciated by its customers.
MNP is a global practice that enables mobile network subscribers to transfer to another service provider or shift from postpaid to prepaid or vice versa without changing their number.
Prior to its launch, there have been statements made by various industry stakeholders on the possibility of massive migration of customers from one network to another. However, the current trend on the number of customers availing of MNP is saying otherwise. The large majority of Globe customers decided to stick it out with the more reliable, tried and tested network and product offerings of the digital solutions provider.
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A recent Reddit poll also yielded similar results. A substantial number or 66% of respondents said they wished to stay with their current network. If they were to move, Globe topped the network of choice with 17% saying Globe is their preferred provider. Only 5% chose the third player.
